Privacy Policy
Introduction
At Genz Fashion Zone, customer privacy is extremely important to us. We are committed to protecting your personal information and ensuring safe online shopping experiences.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you use our website, place an order, or contact us, we may collect:
Personal Information
- Full name
- Mobile number
- Email address
- Shipping address
- Billing address
Order Information
- Purchased products
- Payment method
- Order history
- Delivery information
Technical Information
- Device information
- Browser type
- IP address
- Website usage data
- Cookies and analytics data
How We Use Your Information
We use customer information for the following purposes:
- Processing orders
- Delivering products
- Customer support
- Sending order confirmations
- Improving website performance
- Preventing fraud or unauthorized activities
- Marketing and promotional communication
We do not sell or rent customer information to third parties.
Payment Security
We use secure payment systems and trusted payment gateways to process transactions. Sensitive payment details are handled securely through third-party providers.
Cookies Policy
Cookies help improve website functionality and user experience.
We may use cookies to:
- Remember user preferences
- Analyze website traffic
- Improve shopping experience
- Track product performance
Users may disable cookies through browser settings if preferred.
Data Protection
We take reasonable security measures to protect customer information from:
- Unauthorized access
- Data misuse
- Loss or theft
- Unauthorized disclosure
However, no internet transmission system is completely secure.
Third-Party Services
We may share necessary information with:
- Delivery companies
- Payment gateways
- Technical service providers
- Analytics providers
These parties only receive information necessary for their services.
Customer Rights
Customers may:
- Request access to personal data
- Request correction of inaccurate information
- Request deletion of personal information where applicable
- Opt out of promotional communication
Policy Updates
We may update this Privacy Policy periodically. Changes become effective immediately after being published on the website.
Contact Information
For any privacy-related concerns:
Genz Fashion Zone
Plot-2, Road-4/A, Block-1, Section-6, Mirpur, Dhaka-1216
Email: zinternational136@gmail.com
Phone: 01867186928